Skip to main content


Accessibility on site

This statement applies to content published on

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Display content on all screen sizes
  • Skip to main content links
  • Text resizing without text spilling off the screen
  • Play videos with captions and/or transcriptions

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the website is:

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some pages have poor colour contrast
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many older documents in PDF format are not fully accessible

What we do about known issues:

We conform to WC3 practices and meet an AA accessibility standard, but it is not always possible for all our content to be accessible. Where content is not accessible, we will offer alternatives.

Technical information about this website’s accessibility:

HIC-Vac is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known issues listed below.

Non accessible content

HIC-Vac is currently carrying out accessibility testing on different aspects of the website. Once this is complete, we will update this section with any areas of the website which do not meet accessibility standards.

  • Some elements have insufficient colour contrast.
  • Some elements do not have alternate text.
  • Some links do not have discernible text.

We plan to fix these by January 2022.

Some documents and content are exempt from the regulations (such as live video content and PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services), so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.

Reporting accessibility issues:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille or if you find any accessibility issues not listed on this page then please contact

We’ll consider your request and get back to you in three working days.

Enforcement procedure:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we test this website:

This website is currently being tested for accessibility compliance, and these tests have been carried out using “accessibility insights for web” extension for Google Chrome.

Last updated:

This statement was prepared on 17/12/2020. It was last updated on 17/12/2020.

Become a member now

Click below to find out how to become a member.